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Privacy Policy

This Privacy Policy describes how Towny Ecommerce Private Limited ("we," "us," or "our") collects, uses, shares, and protects personal information obtained from users ("you" or "your") of our website, [https://towny.co.in] (the "Website"). By accessing or using the Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

1.1 Personal Information You Provide: When you interact with our website, you may be asked to provide certain personal information, such as your name, email address, phone number, billing and shipping address, and payment card details.

1.2 Automatically Collected Information: We may automatically collect certain information about your use of the Website, including your IP address, browser type, device information, operating system, and browsing behavior. We may use cookies or similar technologies to collect this information.

2. Use of Information

We may use the personal information we collect for the following purposes:

2.1 To provide and improve our services, including processing your orders, responding to your inquiries, and personalizing your experience on the Website.

2.2 To communicate with you, including sending order confirmations, updates, and promotional emails.

2.3 To analyze and monitor trends, usage, and activities in connection with the Website, and for marketing or advertising purposes.

2.4 To protect the security and integrity of our website, prevent fraud, and comply with legal obligations.

3. Sharing of Information

We may share your personal information with the following parties:

3.1 Service Providers: We may engage third-party service providers to perform functions on our behalf, such as payment processing, order fulfillment, customer service, and marketing. These service providers will have access to your personal information as necessary to perform their functions but may not use it for other purposes.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

3.3 Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You may opt-out of receiving promotional emails from us by following the instructions provided in the email. Please note that even if you opt-out, we may still send you non-promotional communications, such as order confirmations and customer service messages.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not controlled or operated by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised Privacy Policy on our Website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete such information. If you believe that we may have collected personal information from a child under the age of 16, please contact us using the information provided at the end of this Privacy Policy.

9. Your Rights

You may have certain rights regarding the personal information we hold about you, subject to local laws. These rights may include the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request as required by applicable law.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Towny Ecommerce Private Limited

Address: No. 49, Saibaba Nagar, Kondur, Cuddalore - 607 006, Tamil Nadu

Email: info@towny.co.in

Phone: +916374676763